Locate the Device : Connect the USB console cable from your PC to your powered-on Cisco device. In Device Manager, look under "Other devices" for an entry named "USB Serial Controller" or "Cisco USB Device" with a yellow exclamation mark.
If you can see the COM port but your terminal screen remains blank:
The ciscousbconsoledriver31.zip package provides version 3.1 of the Cisco Windows USB Device Driver, which is a stable release for resolving device manager errors in Windows 10 and 11. This driver allows for reliable direct USB-to-console connectivity and creates a virtual COM port for terminal emulation software. For more details, visit Cisco Learning Network . Ethernet Management Port & USB Management port
Uninstall the device from Device Manager, unplug the cable, restart your PC, and install the latest version from Cisco's official site instead of using version 3.1. No Text Output in Terminal (Putty/SecureCRT)
For those of you working with Cisco equipment, you know the struggle of trying to console into a device and realizing you don't have the right drivers installed for the USB cable. I’ve uploaded the to make things easier for the lab today.
Do not run the installer from inside the ZIP folder. Right-click ciscousbconsoledriver31.zip and select . Choose a destination folder on your local drive. Step 2: Run the Setup File
: It has installers for Windows 10 and older versions.
After installing, don't forget to open your terminal emulator (Putty, SecureCRT, TeraTerm, etc.) and change the connection type from the old COM1 default to the new Cisco Serial port number!
It is highly recommended to restart your computer to ensure the driver is fully initialized.
Locate the Device : Connect the USB console cable from your PC to your powered-on Cisco device. In Device Manager, look under "Other devices" for an entry named "USB Serial Controller" or "Cisco USB Device" with a yellow exclamation mark.
If you can see the COM port but your terminal screen remains blank:
The ciscousbconsoledriver31.zip package provides version 3.1 of the Cisco Windows USB Device Driver, which is a stable release for resolving device manager errors in Windows 10 and 11. This driver allows for reliable direct USB-to-console connectivity and creates a virtual COM port for terminal emulation software. For more details, visit Cisco Learning Network . Ethernet Management Port & USB Management port ciscousbconsoledriver31zip link
Uninstall the device from Device Manager, unplug the cable, restart your PC, and install the latest version from Cisco's official site instead of using version 3.1. No Text Output in Terminal (Putty/SecureCRT)
For those of you working with Cisco equipment, you know the struggle of trying to console into a device and realizing you don't have the right drivers installed for the USB cable. I’ve uploaded the to make things easier for the lab today. Locate the Device : Connect the USB console
Do not run the installer from inside the ZIP folder. Right-click ciscousbconsoledriver31.zip and select . Choose a destination folder on your local drive. Step 2: Run the Setup File
: It has installers for Windows 10 and older versions. No Text Output in Terminal (Putty/SecureCRT) For those
After installing, don't forget to open your terminal emulator (Putty, SecureCRT, TeraTerm, etc.) and change the connection type from the old COM1 default to the new Cisco Serial port number!
It is highly recommended to restart your computer to ensure the driver is fully initialized.
