Kerio Control automatically disables the Web Filter if it fails to receive a response to DNS check queries 10 times in a row within one minute. To force activation and reset these timers, you can use the SSH console : Access your Kerio Control via SSH . Navigate to the directory: cd /opt/kerio/winroute
: After making these changes, test the web filter to ensure it's working as expected. Try accessing a website that should be blocked based on your settings.
If the local database is corrupted, the service may start but categorization remains disabled. Kerio Control automatically disables the Web Filter if
Sometimes a simple reboot after changing DNS settings is required to force a new token request. 3. Advanced SSH Fix (Disable Reliability Detection)
The keyword "hot" likely refers to the urgency of this issue. Because disabling categorization directly impacts security and compliance (e.g., allowing access to malware or explicit content), administrators need a hot fix immediately. Try accessing a website that should be blocked
Execute the following command to disable the reliability check: ./tinydbclient "update SiteFilter set DetectReliability=0" . Restart the service: /etc/boxinit.d/60winroute restart .
HTTP 200 or HTTP 403 (any response proves connectivity). In this long-form guide
In this long-form guide, we will dissect every possible cause of the error and provide step-by-step solutions to restore full URL filtering functionality.
Export block lists (e.g., from UT1 ) and import them as in Kerio Control – though without categorization, you must manually update them.
When this error occurs, your network losing its primary line of defense against web threats. This comprehensive guide explains why this happens and provides step-by-step solutions to fix it. Why This Error Happens
