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Configure proper external port forwarding rules across the network firewall so traffic reaches the target controller.
security management software installed, the KT-Finder application is typically located in the server's binary folder at C:\Program Files\Kantech\Server_xE\Bin Installation Media : The tool is also included on the EntraPass DVD-ROM Key Features and Use Cases kt-finder software download
The primary function of the utility is bridging the gap between raw hardware discovery and network integration. It easily handles mapping out the subnets, updating IP protocols, establishing static addresses, and inputting the exact targeted EntraPass Gateway IP address. Step-by-Step Device Configuration Guide
KT-Finder is a standalone utility that does not require a formal installation process to run. | | Cannot find controller | Incorrect MAC
: It is specifically designed to work with Kantech IP devices, including the KT-400, KT-NCC, KTES, and Kantech IP Link. User Experience & Reliability
| Issue | Likely Cause | Solution | |-------|--------------|----------| | Error when opening KT‑Finder | EntraPass Gateway is still running | Close all EntraPass applications and services, then retry. | | Cannot find controller | Incorrect MAC address or wrong subnet | Double‑check the MAC address on the controller’s label. Ensure your computer and the controller are on the same network segment. | | Configuration does not persist | Controller not in factory‑default DHCP mode | Reset the controller to factory defaults using the hardware jumpers or reset button (see controller manual). | | WAN configuration fails | Port forwarding not set up | The KT‑Finder can work over WAN, but on your router. Forward the configured port (default 18810) to the controller‘s IP address. | 2. Select Your Specific Device
KT-Finder supports Kantech's modern, network-capable line of access control equipment, including: Go to product viewer dialog for this item. : Single-door IP controller. Go to product viewer dialog for this item. : Two-door IP controller platform. Go to product viewer dialog for this item. Go to product viewer dialog for this item. : Full-featured four-door Ethernet controllers. Go to product viewer dialog for this item. : Network Network Command Controller.
Navigate to the directory housing your executable file, or launch it straight from your server profile by going to . 2. Select Your Specific Device