Osticket Plugins List (2027)
: Ensure your PHP environment has the Phar extension enabled, as osTicket plugins are typically packaged as .phar archives.
: Adds professional formatting (bold, lists, code blocks) to ticket threads. osticket plugins list
: Modifies the default osTicket layout to be fully mobile-friendly for agents on the go. : Ensure your PHP environment has the Phar
Enables authentication of staff and users against an LDAP directory (e.g., Active Directory). osticket plugins list
Allows web server-based pass-through authentication, useful in secure network environments.
Place the plugin file into the /include/plugins folder on your server.
Communication gaps are the primary cause of poor customer support. These plugins ensure the right people know the right things at the right time.

Hi,Amos
Thank you for the insights.You mentioned free software to open the .eps files.Can you recommend free option for editing them?
Sure no problem – Inkscape is the best free alternative Inkscape
I have trouble opening an eps file with Inscape…. 🙁
Go try another EPS file. EPS files are not all the same – they could have several different information embedded and sometimes you just need to try it with another software. Adobe Illustrator always works for me.
I tried the Gravit SW and it is imposible for working. Almost not responsive for clicks, seems like very very heavy SW. Not recomended.
Works fast and fine here. Maybe it uses a lot of ressources in your browser – go check it out with another browser maybe.
Inkscape sucks in my opinion. Amos, are you saying that it’s better than Gravit?
I only worked with Inkscape for a limited time and I think it has a deeper learning curve than Gravit. Gravit is way more limited than Inkscape at this point.
Thank you for the video walking through Gravit! This is my first time working with EPS files and you were informative and clear in your explanations. Thanks!
for the eps file that you used in this video, can I extract; for example the bulb as a transparent png using Gravit.io?
thanks!
I really don’t know I think that should work according to the time I was creating this video.
I want to express my gratitude to stockphotosecrets, for the online EPS converter. It just got me fixed.
You are most welcome! Such comments make me very happy because we work hard to give back to the community.
Wouldn’t a PDF be better nowadays than an EPS?
Hi Derek, that is subject to designer’s preferences and PDF is a perfectly acceptable format for graphics. But generally speaking, EPS format is better for editing.
I can open EPS files using IRFANVIEW with the correct add-ins. IRFANVIEW is also free.
Hi TL, thank you for mentioning this. Unfortunately, most people are not familiar with installing software plus plugins into that software just to open EPS files. But we keep it in mind for the next update.