Samsung Po Box 12987 Dublin Ie Imei -

You should not send your broken Galaxy S23 Ultra here expecting a fix. Instead, this PO Box is the legal registered address for Samsung’s European and International logistics headquarters.

Check your IMEI on Samsung’s official warranty check page before mailing anything. If it fails, contact customer support with proof of purchase.

You receive an email: “Your device has been received at Samsung PO Box 12987 Dublin IE.” A few days later, you get the final result (repair estimate, trade-in credit amount, or recycling confirmation).

Samsung provides very clear instructions for returning products, whether for a repair, a warranty claim, or a refund: Samsung Po Box 12987 Dublin Ie Imei

A: No. The IMEI is hard-coded to the device’s region at the factory. You cannot move it from Dublin to your local address.

This could indicate a "parallel import." The phone is real, and the hardware is fine, but the warranty may be regional only . If you live in Canada and your phone is registered to Dublin, Samsung Canada will likely refuse to repair it because the legal entity responsible for that IMEI is on a different continent.

In some cases, Samsung may use PO Box 12987, Dublin, IE as a return address for device repairs, replacements, or warranty claims. When you send your device to Samsung for service, the company may use the IMEI to verify the device's identity and ensure that it's properly registered in their system. You should not send your broken Galaxy S23

While your device may list the Dublin PO Box, this is the address to use for product returns. This is a crucial distinction.

Even if you do not live in Ireland, you may see this address. Samsung (like many tech giants) structures its European operations through specific regional headquarters. Samsung Electronics (Ireland) Ltd often acts as the primary seller and guarantor for consumer electronics across parts of Europe. Therefore, the IMEI lookup identifies this entity as the "Seller of Record" or the "Warranty Provider."

Returning an old device when purchasing a new Galaxy phone. Why You Need Your Samsung IMEI Number If it fails, contact customer support with proof of purchase

Do you need instructions on how to ?

Samsung insures all devices sent using their prepaid labels up to the full market value. However, if you use your own shipping method to PO Box 12987 without insurance, Samsung is not liable for loss.