Sc67310 Ricoh Error Extra Quality Extra Quality
Ensure the USB or interface cables connecting the Smart Operation Panel to the machine’s controller are seated firmly and are not damaged.
When the main controller sends a data packet to the operation panel and does not receive the correct acknowledgment signal within a strict time limit (usually milliseconds), the CPU triggers SC67310. The machine immediately halts all mechanical functions to prevent data loss or hardware damage.
Replace the (PN: D1475113). When replacing:
: If the error persists, check the physical cables connecting the Operation Panel to the controller board to ensure they are seated correctly and undamaged. sc67310 ricoh error extra quality
Running older firmware while pushing the machine to output "extra quality" color profiles can trigger software conflicts.
Flip the located behind the front cover or side panel. Completely unplug the power cable from the wall outlet.
If you have reseated the RAM and the SC673-10 error persists, this is a hardware failure that requires specialized service. Do not attempt to replace the controller board, as it often requires technical expertise to migrate the Machine Data (Machine Serial Number) to the new board, or the machine will not function correctly. Ensure the USB or interface cables connecting the
Does the screen show or light patterns before the error appears?
If the reset fails, check the physical path of communication between the panel and the controller. Turn off the machine and unplug the power cable.
: Software version inconsistencies can sometimes trigger communication timeouts. Recommended Troubleshooting Steps Replace the (PN: D1475113)
Enter the Ricoh Service Mode by pressing the key, typing 1 0 7 , and holding down the Clear/Stop button (or utilize the modern sequence: Reset -> 8 0 6 1 8 2 -> Hold C ). Select System SP on the touch display.
Understanding the root causes can help you avoid this error in the future. According to Ricoh service manuals and technical bulletins, the SC673-10 error usually occurs for one of the following reasons:
The specific panel connection setting ( SP5-748-201 ) may be set to "0" (Not Connected) instead of the required "1" (Connected). Recommended Troubleshooting Steps



