⚠️ Some revisions require connecting two specific test pads (e.g., TP10 and TP11 ) briefly during boot. Consult hardware service manual.
Here are the most reliable methods to perform a factory reset on the ZKTeco UA300, ordered from simplest to most advanced.
Connect the device to your ZKTime software and use the "Upload User Information and Fingerprints" feature to push your existing employee database back onto the device memory without re-scanning everyone. zkteco ua300 factory reset
Power on the device and wait roughly 30–60 seconds for a short beep.
If the device is connected to your local network and you have administrative access to the management software, you can trigger a reset remotely. Using ZKTime.Net / ZKAccess 3.5 Open the ZKTeco software on your computer. Navigate to the or Device Management tab. Ensure the UA300 status indicator is green (Connected). Click on AC Parameters or Device Control . ⚠️ Some revisions require connecting two specific test
The device will wipe the settings and automatically restart. Method 2: Resetting via ZKTime Management Software
A factory reset is a destructive process. Before proceeding, you must understand the impact on your data: Connect the device to your ZKTime software and
While holding the button down, plug the power cable back into the device.
The Complete Guide to Performing a ZKTeco UA300 Factory Reset
If you are locked out because you forgot the admin password, you can use the tamper switch located on the back of the device: the device. Locate the Tamper Switch (a small button or magnet sensor on the back). the device while holding down the tamper switch.